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Secretary Noem Relaunches the Victims of Immigration Crime Engagement (VOICE) Office

April 18, 2025 · U.S. Department of Homeland Security · 0:01:24

Embedded from the source channel — never re-uploaded. Watch on YouTube

What happened

The Department of Homeland Security video marks the reopening of ICE’s Victims of Immigration Crime Engagement, or VOICE, Office. A woman whose family was victimized speaks in the video, saying, as she stated it, that the VOICE Office began during the first Trump administration as a resource for victims of crime, and that she absolutely loves that President Trump and the Secretary are bringing VOICE back.

She said the Biden administration shuttered the office for no reason she could see, and that, as she stated it, she literally cried when the office was taken away because it removed the only place she could go and get some help. She said she wrote letters to President Biden and Vice President Harris and never heard anything back — that her family was completely ignored — and that having the office back gives future families backing and support so they will have a voice, as she stated it.

She closed by thanking everybody who put the relaunch together, saying, as she stated it, that it shows this administration cares about what happened to their children.

Why it matters

The relaunch restores a first-term Trump institution for victims of immigration crime, and the announcement is built entirely around a victim family’s testimony rather than an official’s remarks.

Sources: U.S. Department of Homeland Security, “Secretary Noem Relaunches The Victims of Immigration Crime Engagement Office”, 2025-04-18 (official upload, embedded above; published 2025-04-18). Transcript via Supadata (private research store, paraphrased and attributed, not republished). All figures and characterizations as stated by the speakers.

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